Postmaster delivers bundle of bad news
By Ed O'Keefe
Washington Post Staff Writer
Tuesday, March 2, 2010; 9:02 AM
The U.S. Postal Service estimates $238 billion in losses in the next 10 years if lawmakers, postal regulators and unions don't give the mail agency more flexibility in setting delivery schedules, price increases and labor costs.
Estimates released Tuesday also predict that letter carriers will deliver just 150 billion pieces of mail in 2020, a drop of about 26 billion pieces from 2009. Customers will continue to migrate to the Internet and to cheaper standard-mail options, and away from the Postal Service's signature product, first-class mail, Postmaster General John E. Potter reported Tuesday to a Washington meeting of congressional staffers, government watchdogs, postal union officials and major postal customers. Mounting labor costs are also complicating the agency's path to firm fiscal footing.
The Postal Service experienced a 13 percent drop in mail volume last fiscal year, more than double any previous decline, and lost $3.8 billion. The projections anticipate steeper drops in mail volume and revenue over the next 10 years. For the first time, the agency is acknowledging that it seems unlikely mail volume will ever return to pre-recession levels.
In an effort to offset some of the losses, the agency is pushing anew for a dramatic reshaping of how Americans get and send their letters and packages. Potter is seeking more flexibility in the coming year to set delivery schedules, prices and labor costs. The changes could mean an end to Saturday mail deliveries, longer delivery times for letters and packages, increases in postage-stamp prices that exceed the rate of inflation, and -- possibly -- future layoffs.
"At the end of the day, I'm convinced that if we make the changes that are necessary, we can continue to provide universal service for Americans for decades to come," Potter said Monday. "We can turn back from the red to the black, but there are some significant changes we need to make."
The postmaster general called for many of these changes last year but failed to convince lawmakers. This time he's armed with $4.8 million worth of outside studies that conclude that, without drastic changes, the mail agency will face even more staggering losses.
Three studies -- by Accenture, the Boston Consulting Group and McKinsey and Co. -- reviewed the Postal Service's books and presented 50 options for cuts and new services. The agency's business model is so poor, consultants concluded, that privatizing it is untenable.
As for Postal Service plans to sell banking, insurance and cellphone services through post offices, the consultants point to the agency's lack of start-up funds and inability to afford potential short-term losses.
But the Postal Service will ask Congress to cut mail delivery to five days per week, a move backed by a June Gallup survey that found 52 percent of Americans support eliminating Saturday deliveries in order to reduce costs.
Other possible changes carry much greater risk: Officials can seek permission from the Postal Regulatory Commission to increase prices beyond the rate of inflation, but doing so could scare away more customers.
The agency also plans to explore offering "hybrid mail products" that deliver some mail to customers via e-mail, Potter said.
Officials will also seek greater flexibility in forthcoming union negotiations, including addressing ballooning health-care costs, Potter said.
He particularly wants Congress to reverse a 2006 law requiring the Postal Service to prepay its retiree health benefits, to the tune of $5 billion per year. No other federal agency or Fortune 500 company makes such payments, Potter said.
The agency's call last year to consolidate about 3,000 post offices drew a firestorm of protest from the public and lawmakers.
But the Postal Service is considering more next year, potentially closing thousands of locations and moving some products and services to nearby supermarkets, office supply stores and pharmacies.
Tuesday, March 2, 2010
U.S. Postal Service next to ask for BAILOUT as earning Plummet
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